Contact information:

Ronada.eu
De Oude Werf 56
1851 PW Heiloo
T 072 – 53 24 507
Chamber of Commerce 56639597

1. Personal data that we process

Ronada.eu processes your personal data because you use our services and/or because you provide these data to us yourself. Below you will find an overview of the personal data that we process:

• First and last name
• Shipping Information
• Phone number
• Email address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by telephone
• Data about your activities on our website
• Data about your browsing behavior across different websites
• Bank account number

2. Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or a guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@ronada.eu and we will delete this information.

3. Goals when collecting data

Ronada.eu processes your personal data for the following purposes:

• Processing your payment
• Sending our newsletter and/or promotional brochure
• to be able to call or email you if necessary to perform our services
• To inform you about changes to our services and products
• To offer you the possibility to create an account
• To deliver goods and services to you
• Ronada.eu analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
• Ronada.eu also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

4. Automated decision-making

Ronada.eu does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without human intervention (e.g., an employee of Ronada.eu). Ronada.eu uses the following computer programs or systems: Woocommerce and Twinfield.

5. How long we retain personal data

Ronada.eu does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data:

1. We retain customer accounts for 7 years
2. We retain data for repairs for 7 years
3. Data for sending newsletters max. 5 years or until deletion request
4. We retain invoice, payment, and order details for 7 years (Tax Authority obligation)

6. Sharing of personal data with third parties

Ronada.eu shares your personal data with various third parties if this is necessary for the performance of the agreement and to comply with any legal obligation. We conclude a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Ronada.eu remains responsible for these processing operations. In addition, Ronada.eu provides your personal data to other third parties. We only do this with your explicit consent. View here what data Google collects and how it is handled.

7. Cookies, or similar techniques, that we use

Ronada.eu uses only technical and functional cookies, as well as analytical cookies that do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone upon your first visit to this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. They also allow us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser's settings.

8. View, edit or delete data

You have the right to view, correct, or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or to object to the processing of your personal data by Ronada.eu, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or objection to the processing of your personal data to info@ronada.eu. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Ronada.eu would also like to point out that you have the option to file a complaint with the national regulatory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

9. How we protect personal data

Ronada.eu takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@ronada.eu.